Get Advice
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We provide free confidential and impartial advice and campaign on big issues affecting people's lives. Our goal is to help everyone find a way forward, whatever problem they face.
We are part of the Citizens Advice network across England and Wales. We are an individual charity responsible for our own fundraising.
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems you may be facing a crisis or just considering your options.
We value diversity promote equality and challenge discrimination wherever we see it. We are a Hate Crime Reporting Centre.
General Advice Freephone 0800 144 8848
Debt Helpline 0800 240 4420
Consumer Helpline 0808 223 1133
Universal Credit Help to Claim 0800 144 8444
CA 1066 Energy Advice Helpline 0800 145 6879
Phone us on 0800 144 8848 freephone.
Our phone service is open on the following days and times:
Monday: 10:00am – 4:00pm
Tuesday: 10:00am – 1:00pm
Wednesday: 10:00am – 4:00pm
Thursday: 10:00am – 4:00pm
Friday: 10:00am – 1:00pm.
Our office is open on the following days and times:
Monday: 10:00am – 3:00pm
Tuesday: 10:00am – 1:00pm
Wednesday: 10:00am – 3:00pm
Thursday: 10:00am – 3:00pm.
Friday: Closed
Please note that our reception is open to provide general information and to support people to access our advice services.
Use this search box to find the information you need from the Citizens Advice website. (Search results on the main Citizens Advice website.)
We use our clients' experience, stories and evidence to research and campaign for positive change