There have been numerous clients who have contacted us for advice on claiming Personal Independence Payment (PIP) and Employment and Support Allowance (ESA). The problems have included long delays, administrative errors and poor quality decisions where people who have serious health problems are found fit for work. Advice agencies locally report that over 90% of cases they deal with are successful in over turning DWP decisions at appeal.
We held a public event which was attended by 40 people from Eastbourne who shared their stories and discussed what needs to change. You can read more about this here
This is a national problem and we continue to forward our evidence to Citizens Advice head office. They in turn, collate all the information they receive and campaign with government ministers to being about improvements. We have shared our findings with local MP, Caroline Ansell and now Stephen Lloyd and will continue to report our findings.
Following our public event we have produced report giving details of the cases we have helped people with and listing our campaign points on what needs to change. You can download a copy of the report here: