Help with the EU Settlement Scheme

If you’re from the EU, European Economic Area (EEA) or Switzerland, you and your family will usually need to apply to stay in the UK after 30 June 2021. The EEA includes EU countries and Iceland, Liechtenstein and Norway.

You can do this by applying:

• to the EU Settlement Scheme for 'settled status' or 'pre-settled status'
• for British citizenship

It's free to apply to the EU Settlement Scheme.

We can assist people with the application process and advise on any difficulties. 

For advice on applying for British Citizenship visit  Citizens Advice public page Deciding on citizenship if you’re from the EU

Information and Guidance

The full guidance on the scheme is available on gov.uk   https://www.gov.uk/settled-status-eu-citizens-families

Guidance is also available in 26 EU languages on GOV.UK here including video clips on the application process.  

Advice

There is advice on the Settlement scheme on the Citizens Advice public site

https://www.citizensadvice.org.uk/immigration/staying-in-the-uk-after-brexit/applying-for-settled-status/

 

How to Apply

If you have a biometric passport or a biometric residence permit you can use an Apple (iphone 7 or above) or Android phone (or tablet) with NFC to start the application using the app called EU Exit: ID Document Check which can be downloaded from Google Play store or Apple Store.

Check if your phone has NFC - link to Google Answers.

If you have a biometric passport or a biometric residence permit but you don't have a suitable phone 

If you don't have a biometric passport or residence permit you will need to send your documents to the Home Office by post. To begin your application and find the address details, start your application online at gov.uk 
https://apply-for-eu-settled-status.homeoffice.gov.uk/

 

There is guidance on gov.uk on how to use the EU Exit app here https://www.gov.uk/guidance/using-the-eu-exit-id-document-check-app

You can watch a video showing the application process here:

Remember, after using the app you will need to complete your application online. 

Evidence

You may need to provide evidence to support your application and prove that you have lived in the UK for 5 years. 

This page on gov.uk gives examples of what can be used as evidence in support of EU settlement. 

https://www.gov.uk/guidance/eu-settlement-scheme-evidence-of-uk-residence  

 

If you have problems using the internet

You can get help from the Home Office's assisted digital service if you aren't confident using the internet. The service is provided by We Are Digital.

They can help you over the phone. You might be able to visit someone or they might be able to visit you at home - this will depend on where you live. Find out more about how to get help from We Are Digital.

If you don't have internet access

You can use the internet free of charge at:

• your local council - find your local council on GOV.UK
• your local library - find your local library on GOV.UK

 

 

Contact the EU Settlement Resolution Centre helpline if you need help or information about your EU Settlement Scheme application.

Calling from inside the UK