Giving Advice to Individuals

A CAB advice worker may be involved in a number of different activities when working with a client. These include:

• Information giving
• Advice Giving
• Negotiation
• Representation
• Advocacy
• Referral
  

During the course of advising someone the Adviser will always respect the client's right to decide what action s/he wants to take. Action is only taken on behalf of the client with the client's permission. CAB advisors are able to:

• Explain basic rights and responsibilities in:
  • employment
  • housing
  • immigration/nationality
  • consumer/debt
  • family and personal matters
• Explain and work out benefit entitlement
• Calculate income tax and financial limits for legal advice
• Do Social Policy work in areas such as debt, employment, housing and social security.

as well as provide assistance and support in many other areas.

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